Question 1

How do you differ from other training consultants?

Accepted Answer

We live by our differentiations:  Insight, Action, Impact

Insight: We insist on gaining insight from our audience before developing anything. This ensures that we hit the mark with the people who will benefit.
Action: We deliver with energy and diversity ensuring all learning styles are engaged to make the content resonate.
Impact: We are confident that our sessions will be impactful. We build in recommendations around sustainability after our training to ensure it sticks. Typically, we have a 90-day follow up meeting to track outcomes linked to initial insights.

“Without follow-up, training remains an experience. With reinforcement, it becomes a sustained performance improvement.” Salas, Tannenbaum, Kraiger & Smith-Jentsch (2012).

Our approach is rooted in behavioural science, performance psychology and evidence-based methodology to help individuals and organisations create meaningful change that lasts.

We also don’t believe in surface-level training or one-size-fits-all solutions, so we work with you to complete our 4D Framework. This means you get the right support that meets your needs and budget.

Question 2

What are the benefits of investing in coaching or training?

Accepted Answer

Investing in coaching and training helps individuals and teams build confidence, clarity and capability. You’ll see improvements in communication, performance, decision-making, resilience and overall team culture. Organisations also benefit from increased productivity, reduced conflict and stronger commercial results.

Most importantly, development creates long-lasting behavioural change that supports both people and business goals.

Question 3

Do you offer virtual as well as in-person training and coaching?

Accepted Answer

We offer in-person, virtual and hybrid delivery depending on your needs. Our virtual sessions are highly interactive and designed to create the same level of engagement and impact as face-to-face workshops. We’ll work with you to choose the format that best supports your team.

Question 4

What’s the difference between coaching and training?

Accepted Answer

Training builds knowledge and skills through structured learning. Coaching helps individuals apply that learning, reflect, make decisions and grow through personalised support.

Training is great for building capability. Coaching is ideal for embedding behaviours and strengthening confidence.

Most clients choose a mix to maximise impact.

Question 5

Who would benefit from Better Coaching & Training’s services?

Accepted Answer

Our programmes support individuals, teams and organisations across sectors.

We are often approached by HR Heads, Learning & Development teams, Sales Directors, and Operations Leads to support:

New and experienced leaders
Sales and commercial teams
Cross-functional teams
Project and operational teams
Senior leaders driving change
Growing organisations building culture and capability

If you want to improve performance, collaboration, confidence or commercial impact we can help.

Question 6

What is the average duration of an engagement?

Accepted Answer

It varies depending on your goals and if you are working with us in an individual capacity or organisational. Typical durations include:

Workshops: 2 hours to more involved 2-day events
Coaching programmes: 3–12 sessions delivered over a week to several months
Leadership or team programmes: 6–12 weeks
Organisational development projects: 3–12 months

We’ll work with you to design the right timeline for you, your people and your outcomes.

Question 7

What experience do your coaches and facilitators have?

Accepted Answer

Bett and Nathan bring extensive experience across leadership, behavioural science, commercial excellence, team development and organisational performance.

They are accredited coaches with a strong background in real-world commercial and leadership roles ensuring support is both practical and evidence based.

Question 8

My team is global; how would you facilitate development across locations?

Accepted Answer

We regularly work with global and distributed teams. We can deliver development through:

·       Virtual workshops
·       Hybrid sessions
·       Digital tools and resources
·       Time-zone friendly scheduling
·       Blended programmes combining self-led, virtual and live delivery

Our Lumina tools are also multilingual with a wide range of supported languages.
Your people will receive the same quality of experience, wherever they are in the world.

Question 9

Can you provide a demonstration of Lumina tools?

Accepted Answer

Absolutely. We are always happy to show people the Lumina tools. Get in touch and we can schedule a demonstration.

FAQs

Frequently asked questions